I fought the store, and I won

If you’ve been following along, then you may remember a few weeks ago I had an interesting experience with a loyalty card at Bakers Delight (see Am I missing something?). Let me not recount the whole story, but just say that the shop assistants at Bakers Delight Palms have some funny ideas about how these things work. You may also recall that my workmate Pip waded in on the issue after I told her about it one quiet afternoon at work. She kindly (and hilariously) called head office and confirmed that the Palms store was indeed quite mistaken about how the loyalty card system worked.

Email from Head Office












Well, armed with the email from Head Office, I braved the bread shop once more. I just wanted to redeem my stamps for a free loaf of bread. Sue was working. I was pleased about this, since we now had a history of loyalty card discussions. We started with the usual routine:

Sue: “You’ll need to spend $6 to redeem your free item”.

Me: “But I’ve collected all my stamps, I’m ready for my free bread now”.

Sue: “It’s store policy”.

Now I tried to be as nice as possible about this next bit. It was christmas eve, and I do understand that Sue isn’t in charge of store policy. But I felt ripped off. I pulled out the email and Sue and I read it together carefully.

“You’re right”, she said. “You get the bread for free. Can I show this email to my boss?”.

“You can keep it”, I said generously. “Thanks so much for the bread, and merry christmas!”.

Okay, so I didn’t really wish her a merry christmas, not my style at all, but you get the idea…I left happy (with my free loaf of white block toast slice).

Wedding things

Well, it’s 2011 and I can finally say, “I’m getting married this year”.
We’ve done pretty much everything that needs to be done, and have spent the past few weeks tidying up all the loose ends:

  • Organised the rings
  • Contacted the venue, caterer, band, photographer, celebrant
  • Organised the bridal shower/stag day
  • Organised the making of the wedding dress (this one was complicated and took me a while!) and picked up the flower girl/bridesmaid dresses
  • Organised hair and makeup
  • Printed the invitations and readied them for sending
  • Booked all the honeymoon accommodation
  • Finished the wedding website.

The website has been our holiday project. We wanted to have one place people can go to get information about what we are doing. It’s been a fun and challenging task, and we finally have it in a shape that we are ready to share with you. So I give you our work-in-progress: www.applekeep.com/Castle/Turret.html

2010 in review

The stats helper monkeys at WordPress.com mulled over how this blog did in 2010, and here’s a high level summary of its overall blog health:

Healthy blog!

The Blog-Health-o-Meter™ reads Wow.

Crunchy numbers

Featured image

A Boeing 747-400 passenger jet can hold 416 passengers. This blog was viewed about 5,700 times in 2010. That’s about 14 full 747s.

In 2010, there were 67 new posts, not bad for the first year! There were 72 pictures uploaded, taking up a total of 13mb. That’s about 1 pictures per week.

The busiest day of the year was December 7th with 97 views. The most popular post that day was Am I missing something?.

Where did they come from?

The top referring sites in 2010 were facebook.com, twitter.com, Google Reader, bestwwwoffers.com, and noarmsjames.wordpress.com.

Some visitors came searching, mostly for mac classic, ibook clamshell, ibook g3, ibook g3 clamshell, and powermac 6100.

Attractions in 2010

These are the posts and pages that got the most views in 2010.

1. Am I missing something? December 2010

2. The Cult of Mac June 2010

3. About January 2010

4. The 30-day challenge April 2010

5. Mother May I? November 2010